Privacy Policy

Last updated: 11 June 2026

At Potters Personal Training we respect your privacy and handle your personal information in line with Australian privacy law.

This policy explains what we collect, why we collect it, who we share it with, and how you can contact us about it.

What We Collect

We may collect your name, contact details, payment details, coaching information, progress photos, body measurements, website usage information, and any health or fitness information you choose to share with us.

How We Use It

We use your information to provide coaching services, manage payments and subscriptions, respond to enquiries, send updates, improve our services, and meet legal obligations.

Who We Share It With

We may share personal information with trusted service providers who help us run our business, such as payment providers, coaching software providers, technology providers, and professional advisers. We may also share information if required by law.

We do not sell personal information.

Website Enquiries

If you contact us through our website, we collect the information you choose to provide so we can reply to you.

Payments

Payments are processed by third-party providers, including Square.

We do not store complete payment card details on our servers.

Those providers handle payment information under their own privacy policies.

Marketing Communications

We may send you marketing messages where permitted by law or where you have consented.

You can opt out at any time using the unsubscribe link or by contacting us.

Cookies and Analytics

We use cookies and analytics tools to improve our website, understand how it is used, and measure marketing performance.

You may disable cookies through your browser settings, although some website functionality may be affected.

Progress Photos

Progress photos are used only for coaching purposes unless you give prior written consent for another use. You may ask us to delete them at any time.

How We Protect Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccurate, out-of-date, incomplete, irrelevant, or misleading information.

To request access or correction, please contact us using the details below.

How Long We Keep It

We keep personal information only for as long as reasonably necessary for our business or legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this website.

Contact Us

For privacy-related enquiries, please contact:

Potters Personal Training
charlie@potterspersonaltraining.com