Terms & Conditions

Last updated: 11 June 2026

1. Acceptance

By accessing this website, submitting an enquiry, purchasing a product or service, or engaging with coaching services provided by Potters Personal Training (“we”, “us”, “our”), you agree to be bound by these Terms & Conditions.

If you do not agree to these Terms, you must not use this website or purchase our services.

2. Services

We provide online fitness coaching, training programs, nutrition guidance, educational resources, accountability support, and related services.

Services may include:

  • Personalised training programs
  • Exercise instruction and demonstrations
  • Nutrition guidance and recommendations
  • Online coaching and support
  • Video consultations
  • Progress assessments
  • Access to coaching software and resources

Specific inclusions vary depending on the service purchased.

3. Health & Medical Disclaimer

Our services are educational and informational in nature and are not intended to replace medical advice, diagnosis, or treatment.

You should seek advice from an appropriately qualified healthcare professional before commencing any exercise, nutrition, or lifestyle program.

By participating in our services, you acknowledge that:

  • Exercise and physical activity involve inherent risks.
  • You are responsible for determining whether participation is appropriate for you.
  • You will disclose any injuries, illnesses, medical conditions, or limitations that may affect your participation.
  • You participate voluntarily and at your own risk.
4. Results Disclaimer

Individual results vary.

Any testimonials, case studies, examples, or results displayed on this website are not guarantees of future outcomes.

Results depend on many factors including consistency, effort, nutrition, recovery, health status, genetics, lifestyle, and adherence to coaching recommendations.

We do not guarantee any specific weight loss, body composition change, performance improvement, or health outcome.

5. Payments

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Payments are processed securely through third-party payment providers, including Square.

By purchasing a service, you authorise the applicable payment to be processed.

Recurring services may be billed automatically until cancelled.

6. Subscriptions

Where a service is offered as a subscription:

  • Payments will be processed automatically on a weekly basis according to the selected billing period.
  • Subscriptions continue until cancelled.
  • Cancellation prevents future billing but does not generate a refund for the current billing period unless required by law.
7. 90-Day Transformation Program

The Built Better 90-Day Transformation Blueprint is a fixed-term coaching program. The following terms apply:

  • The 90-day program period commences on the date of first program access, as confirmed by us in writing.
  • The program expires at the end of the 90-day period regardless of whether all program components have been utilised.
  • Where a conditional guarantee is advertised for this program, eligibility conditions, compliance requirements, and the claim window will be clearly stated on the product page and form part of these Terms.
  • To be eligible for any advertised guarantee, clients must have completed all required weekly check-ins, followed the prescribed training and nutrition recommendations, and submitted a guarantee claim within 14 days of the program end date.
8. Client Responsibilities

To obtain the greatest benefit from coaching services, clients are responsible for:

  • Providing accurate information.
  • Following recommendations at their own discretion.
  • Communicating relevant health concerns.
  • Completing check-ins and assessments when required.
  • Maintaining respectful communication.
9. Intellectual Property

All content provided through this website and our coaching services remains our intellectual property, including:

  • Training programs
  • Exercise videos
  • Nutrition resources
  • Educational materials
  • Downloads
  • Coaching frameworks
  • Website content

You may use these materials for personal use only.

You must not reproduce, distribute, modify, sell, or share any content without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Personal injury
  • Loss of income
  • Loss of profits
  • Indirect or consequential loss
  • Failure to achieve desired results

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

11. Website Use

You agree not to:

  • Use this website for unlawful purposes.
  • Attempt to gain unauthorised access to systems or data.
  • Copy or reproduce website content without permission.
  • Interfere with the operation or security of the website.
12. Third-Party Services

This website may contain links to third-party websites, software, or services.

We are not responsible for the content, security, privacy practices, or availability of third-party services.

13. Termination

We reserve the right to suspend or terminate access to services where a client:

  • Breaches these Terms.
  • Engages in abusive behaviour.
  • Harasses staff or other clients.
  • Misuses coaching services.
14. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under Australian Consumer Law.

15. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be published on this website and become effective upon publication.

16. Contact

For questions regarding these Terms, please contact:

Potters Personal Training
charlie@potterspersonaltraining.com